Inspired by the strong Alfa Romeo values, Alfa EGO App tries to suggest a new dialogue between the Alfisti and their Alfa Romes, by building up behavioral characterizations.
Domus Academy Interaction Design Masters Thesis
Concept
Although in-car technologies have rapidly expanded to include more features, from enhanced navigation to social integration and ecologic awareness, the dialogue between the car and its users has stayed almost the same. Alfa EGO, however, tries to solve this issue by introducing characters and behaviors that represent the Alfisti: Social, an Alfa to attract people for becoming a social hub; Traveler, a travel companion to remember and share; and Eco, a sensitive Alfa to suggest and improve awareness. Through game-like modality and awards, Alfa EGO aims to open up new paths of partnerships that can expand the brand into new domains.
User Behaviours:
Social:
Traveler:
Eco:
Rewarding System
The rewarding system in Alfa EGO is based on two separate levels: behavioral (qualitative) and repetitive (quantitative) rewards. The point system is based on actions that can be repeated to earn credits based on the activity, and these credits later become available for the offers within Alfa or from external partnerships.
On the other hand, badges are given to reward certain user behaviors like often making trips to the mountains or checking-in to music events. Badge rewards are more for displaying the user character, but also are used for access to specific offers (like a VIP ticket for a concert is available to people only with music-related badges).